Shipping Policy
Effective Date: April 24, 2026
Thank you for shopping with Pure USA.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays may be processed the next business day.
2. Shipping Timeframes
Estimated delivery times:
- Domestic Orders: 3–10 business days
- International Orders (if offered): 7–21 business days
Delivery estimates are not guarantees.
3. Shipping Fees
Shipping costs are calculated at checkout unless promotional free shipping applies.
4. Tracking Information
When available, tracking details will be sent by email after shipment.
5. Delays
We are not responsible for delays caused by:
- Carrier issues
- Weather events
- Customs delays
- Incorrect addresses
- High seasonal demand
6. Incorrect Addresses
Customers are responsible for providing accurate shipping details. Additional charges may apply for reshipment.
7. Lost Packages
If a package appears lost, contact us and we will assist in reviewing carrier information.
8. Shipping Restrictions
We reserve the right to limit shipping destinations or reject high-risk orders.